Frequently Asked Questions
Where are you located?
Dough Re Mi Designs is a home-based cottage bakery conveniently located in West Fort Worth. We are proud to serve the greater DFW area.
How long in advance should I book my cake?
It is never too early to book your cake! We take a limited number of orders to ensure that we may provide you with not only a delicious and beautiful cake, but also an excellent overall experience. Please contact us as soon as you know of your event date. The sooner the better! As a general rule, it is recommended that you contact us AT LEAST 4- 6 weeks prior to your event date for custom cakes, and at least 3 weeks prior to your event date for cupcakes. This will allow adequate time for the design process and all that it entails.
Do you require a retainer to make my cake?
In order to reserve your event date, we do require a 50% non-refundable retainer and a signed cake contract on any order totaling $100 or more. Once the retainer and contract are received, an order is officially considered "on the books" and your spot on the calendar is secure.
The balance of all orders, regardless of their total, is due 5 days prior to your scheduled pick-up or delivery date. If the balance is not paid in full by that time, orders may be subject to cancelation.
How does delivery and pick-up work?
All cupcakes and cakes that are two tiers or smaller are available for pick-up. If a cake consists of three tiers or more, we do require that it be professionally delivered by Dough Re Mi Designs.
We provide free delivery for orders over $100 to any location within a 10 mile radius from zip code 76116. Delivery within a 10-30 mile radius is $15.00. Please contact us for a delivery quote to any location outside of a 30 mile radius, as they will be calculated on an individual basis.
Do you sell gluten free, dairy free, or nut free baked goods?
The health and safety of our customers is very important to us! Due to the fact that we do not bake within a dedicated, allergy-free kitchen, we do not offer any allergy-free items on our menu.
Do you make sheet cakes?
We do not offer sheet cakes at this time.
Can you make me a cake with my child's favorite superhero on it?
We love to make kid's cakes and we love superheroes, too! However, due to copyright laws, we are unable to replicate any images protected under copyright law as part of our cake and/or cupcake designs. Any cakes you may see on this site with copyrighted characters have either been made for family members or for charity. But don't give up yet! There are many ways to successfully convey a theme when it comes to cake art. Contact us and we would be happy to discuss a few options with you.
Do you make decorated cookies?
We do take small cookie orders when they are accompanied by a cake order. However, because our primary focus is on custom cakes, we do not take large cookie orders at this time. Fortunately, we do know of some pretty great cookie artists in the area! So, if you are looking to place a larger cookie order and are not sure where to go, feel free to contact us and we'd be happy to give you a referral.